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GW Antenna Engineer Verified today

AST SpaceMobile · Lanham, MD · RF & Comms · first seen 2026-09-24
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About the role

Monitor the connectivity and operational status of global gateway and telemetry stations that support SpaceMobile's space-based cellular broadband network. You will troubleshoot anomalies and network failures, perform root-cause analysis, and escalate issues as needed. This role involves preventive and corrective maintenance on satellite teleport systems, first-line customer-facing technical support, and collaboration with cross-functional teams on upgrades and system changes.

Responsibilities

  • Monitor connectivity and operational status of global gateway and telemetry stations
  • Troubleshoot anomalies and network failures, conduct root-cause analysis, and escalate as required
  • Maintain detailed incident documentation, manage trouble tickets, and generate reports
  • Ensure service assurance through real-time monitoring and incident resolution
  • Provide first-line, customer-facing technical support via phone, email, and chat
  • Perform preventive and corrective maintenance on satellite teleport systems and infrastructure
  • Collaborate with cross-functional teams for escalations, upgrades, and system changes
  • Operate and maintain fault management systems to track network health and performance

Required qualifications

  • Bachelor's degree in Computer Science, Electronics, Telecommunications, or related field
  • Minimum 3 years' experience in Satellite or Cellular Communications
  • Hands-on experience with RF systems, high-power amplifiers, converters, antenna drive systems, and baseband equipment
  • Solid knowledge of IP networks, fiber optics, modems, multiplexers, and broadband systems
  • Proficiency in remote monitoring tools, system diagnostics, and remote desktop platforms
  • Ability to troubleshoot complex systems with minimal supervision
  • Demonstrated experience with monitoring and fault management tools

Preferred qualifications

  • Strong written and verbal communication in English
  • Flexible and adaptable in a dynamic, fast-paced operational environment

Physical requirements

  • On-site work at the Lanham, Maryland office
  • Ability to lift up to 50 lbs
  • Ability to climb ladders and work in confined spaces or elevated locations to access antenna and RF equipment
  • Ability to work rotating shifts, on-call, or outside standard business hours to support continuous gateway and telemetry station monitoring