Mission Operations Lead (Ground Segment) Verified today
About Leaf Space
Leaf Space is a scale-up company providing ground segment as-a-service (GSaaS) solutions. We deliver satellite and launch vehicle connectivity as-a-service, helping clients manage assets and extract data value across remote sensing, IoT, and other applications.
The Role
You will operate at the intersection of operations, customer onboarding, product coordination, and program execution. You will drive topics end-to-end, structure execution across multiple stakeholders, and operate effectively in fast-evolving, time-sensitive environments.
Main Responsibilities
- Drive and coordinate complex operational and cross-functional initiatives
- Support and coordinate mission preparation activities, including pre-launch and LEOP readiness
- Contribute to the evolution and scaling of operational processes and customer operations
- Coordinate execution across Operations, Product, Infrastructure, and other internal stakeholders
- Structure plans, priorities, timelines, and decision-making processes for operational and strategic topics
- Identify operational risks, dependencies, and mitigation plans
- Support customer onboarding activities in an as-a-service operational environment
- Contribute to improving operational reliability, scalability, and customer experience
- Take ownership of operational topics from definition to execution and closure
- Progressively take leadership responsibilities within the team
Required Experience and Qualifications
- Around 7 years of relevant professional experience
- Strong experience in at least one of the following areas: satellite operations, mission management including pre-launch and LEOP preparation, satellite system engineering, or product management in technical or operational environments
- Experience with customer onboarding in an as-a-service context
- Strong project or program management capabilities
- Ability to structure, plan, coordinate, and drive execution across multiple stakeholders
- Ability to make structured decisions and prioritize effectively in ambiguous or time-sensitive situations
- Demonstrated leadership potential, formal or informal
- Strong ownership mindset with ability to drive topics end-to-end
- Ability to work effectively across multiple functions and teams
- Ability to understand and navigate complex operational ecosystems involving software platforms, infrastructure constraints, operational processes, and customer impact
What We Are Looking For
- Strong sense of ownership and accountability
- Ability to operate effectively in fast-evolving environments
- Pragmatic and execution-oriented mindset
- Strong communication and coordination capabilities
- Ability to maintain clarity and structure in complex situations
- Comfortable balancing operational, technical, and organizational considerations simultaneously
What We Offer
- A key role at the core of operational and customer success strategy, with high visibility and impact
- Dynamic scale-up culture combining flexibility, autonomy, and strong execution focus
- Access to training and development programs to support continuous growth
- Flexible hybrid or remote work policy (Italy based)
- Salary range: €55,000-€70,000, depending on experience
- Potential variable compensation linked to performance and company goals
- Comprehensive benefits package including welfare platform and meal vouchers (Italy)
- Reports to: Director of Operations
- Expected start date: September